PAY ONLINE
Sign up for online access and make your payment! Payments made online are immediately applied to your account balance. If you haven’t already,REGISTER now.
Online Payment OptionsOnline Payment Options

Sign up for online account access to make safe, secure online payments. To register you will need your Innovate Auto Finance account number – found on your billing statement or welcome letter, your social security number, and your zip code. You will receive a confirmation email once you have successfully registered on the website.

Online Check    |     Debit Card    |     Credit Card

  • Telephone Payment

    Make a payment by phone using your credit card, debit card, or a checking account draft by calling 888-904-4777.

  • Mail your payment

    Send your payment to:

    Innovate Auto Finance
    P.O. Box 8343
    Fort Worth, TX 76124

  • Other Ways to Make a Payment

    Money Gram: Use your Innovate Account Number: ILS###### and reference: INNOVATE LOAN SERVICING, Receive Code: 7312

Problems or Questions?

We are available to help. You can contact us on this website
or call  888-904-4777

Frequently Asked QuestionsFrequently Asked Questions
  • What information do I need to access my account information online?
    • Social security number of primary borrower or co-borrower.
    • Innovate Auto Finance Loan Account Number.
    • ZIP Code
  • Where do I find my Innovate Loan Account Number?
    • Your account number is at the top of your monthly billing statement labeled "Account Number." It’s also included on the Welcome Letter.
    • If you cannot find your account number, please call Innovate at 888-904-4777 and Enter 0 (zero) to speak with a customer care representative.
  • What are the hours of operation for Innovate Auto Finance? When can I reach a live Customer Care Representative?
    • Self-Service Pay Online is available 24/7 at www.myinnovateloan.com
    • Self-Service Pay by Phone is available 24/7 at 888-904-4777
    • You can reach a Customer Care Specialist by phone during normal business hours at 888-904-4777 between:
      • 7:00 a.m. to 7:00 p.m. CST Monday – Friday
      • 8:00 a.m. to 1:00 p.m. CST Saturday